Privacy Policy

At ChatterCrypt, your privacy is of utmost importance to us. This Privacy Policy explains how we process and protect your personal data in accordance with GDPR and POPIA.

1. Data Collection

ChatterCrypt does not collect or store any messages, files, or shared secrets processed through our platform. We only collect the following data:

• Your API key for authentication purposes.
• Token balances to manage service usage.
• Payment information necessary for billing and transaction records (processed through secure third-party providers).

2. Data Usage

The limited data we collect is used solely for:

• Authenticating API requests to encrypt and decrypt data.
• Managing token balances to track usage of our services.
• Processing payments securely through trusted third-party providers.

3. Data Retention

We retain only the minimal data necessary for operational purposes. No encrypted or decrypted messages, files, or shared secrets are stored on our servers.

4. Cookies and Tracking

ChatterCrypt does not use cookies or other tracking technologies to monitor your behavior. However, third-party services, such as payment processors, may use cookies as part of their functionality. Please review their respective privacy policies for more information.

5. Third-Party Services

We partner with third-party services for payment processing and analytics. These services operate independently and are governed by their own privacy policies. While we strive to select partners that adhere to strict privacy standards, we cannot be held responsible for their data practices.

6. Your Rights

As a user, you have the following rights under GDPR and POPIA:

• Access: Request access to the data we hold about you.
• Rectification: Request corrections to inaccurate or incomplete data.
• Deletion: Request deletion of your data, except where retention is required by law.
• Objection: Object to the processing of your data under certain conditions.
• Data Portability: Request a copy of your data in a structured, commonly used format.

To exercise these rights, please reach out via our support channels.

7. Security Measures

We implement industry-standard security measures to protect your API key, token balances, and other limited data we process. However, no system can guarantee absolute security. Users are encouraged to safeguard their API keys and shared secrets to prevent unauthorized access.

8. Legal Compliance

ChatterCrypt complies with GDPR (General Data Protection Regulation) and POPIA (Protection of Personal Information Act). We process your data based on your consent, legal obligations, or the legitimate interests of operating our platform.

9. Changes to this Policy

This Privacy Policy may be updated periodically to reflect changes in our services, legal requirements, or operational needs. Users are encouraged to review this page regularly to stay informed about how we protect your privacy.

10. Disclaimer

ChatterCrypt is not responsible for the misuse of its services or any breaches caused by users' failure to protect their shared secrets or API keys. Our responsibility is limited to the secure processing of data as outlined in this policy.